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Your digital health insurance card

As of May 2023 a.s.r. no longer automatically hands out hard copy health insurance cards. Instead, a digital card is available in the a.s.r. app, so you'll never have to worry about losing your health insurance card again. And it's also better for the environment!

Download the a.s.r. app Request a hard copy

Your personal health insurance card proves that you are insured for medical costs. It can also be used by healthcare professionals to claim medical costs directly to your insurance. The card consists of two sides: the front represents the company you are insured with in the Netherlands. The back displays your European Health Insurance Card (EHIC), which can be used in case of a medical emergency in the European Union plus Liechtenstein, Norway and Iceland. Are you staying in a different country? In that case we recommend requesting proof of health insurance.

You can find the digital version of your health insurance card in the a.s.r. app. Download our app using the buttons below.

Once you've downloaded our app you'll find your insurance card by going to menu and clicking 'Zorgpas'.

Download for Apple Download for Android

Your digital insurance card: offline availability

Even if your mobile device has no internet connection, it is possible for you to use your digital health insurance card. Just open the app, click on the health insurance card icon on the top right side of your screen. After you log in with your code you are good to go.

In the exceptional case that your digital health insurance card is not accepted while staying abroad. Reason for this is that the digital EHIC is not an official document. Are you in need of medical help and is your card not being accepted? Please contact a.s.r. by calling our emergency service SOS International: +31(0)30 257 35 75

SOS international is available 24/7 to help you during your stay abroad. By contacting them, you can prevent having to pay for any medical costs yourself. SOS international employees also:

Plan and organise surgeries.
Facilitate communication between you, the doctor and your relatives.
Arrange payments to hospitals and healthcare professionals.

Would you like a hard copy version of your health insurance card? Request one by using the buttons below.

Request a hard copy

FAQ about digital health insurance cards

Do you automatically receive a new digital card when your current one expires? toon

Is your current digital card expiring soon? No problem, we will update your digital health insurance card automatically. From May 2023, we no longer automatically send hard copy cards. If you would like a hard copy of your health insurance card, please order one by clicking the button below.

Request hard copy
Is your health insurance card still valid when you change your registrered name or gender? toon

Are you getting married and is your last name changing? Or did any other registered personal information change? We'll automatically update your digital health insurance card with the information provided to us by the municipality.
Can I access my child's health insurance card? toon

Yes. If you and your child(ren) are co-insured you can view the front of the health insurance card, which is needed to request health care within the Netherlands. The back side of the health insurance card (the EHIC) is only accessible to the policyholder.
Can I use the digital card in all countries? toon

The front of the card can be used to access healthcare in the Netherlands. Your European Health Insurance Card is valid in all countries that are in the European Union, including Norway, Iceland, and Liechtenstein. If you require proof of your health insurance outside these countries, you can request a 111-form or an English health insurance declaration. Read more here.
What to do when finding someone's card? toon

If you find an a.s.r. health insurance card, we kindly ask you to destroy it by cutting it in half.

Vergoeding zoeken

Zorgkosten declareren

Zorgverlener zoeken

Machtiging aanvragen

Wachtlijstbemiddeling

Kind meeverzekeren

Alles over betalen

Betalingsregeling

Eigen risico

Eigen bijdrage

Maximale vergoedingen

Fysiotherapie

Zwangerschap

Mondzorg

GGZ

Meer zorg

a.s.r. Zorg App

Zorgpas

English information

Buitenland

Polisvoorwaarden en documenten

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