As of May 2023 a.s.r. no longer automatically hands out hard copy health insurance cards. Instead, a digital card is available in the a.s.r. app, so you'll never have to worry about losing your health insurance card again. And it's also better for the environment!
Your personal health insurance card proves that you are insured for medical costs. It can also be used by healthcare professionals to claim medical costs directly to your insurance. The card consists of two sides: the front represents the company you are insured with in the Netherlands. The back displays your European Health Insurance Card (EHIC), which can be used in case of a medical emergency in the European Union plus Liechtenstein, Norway and Iceland. Are you staying in a different country? In that case we recommend requesting proof of health insurance.
You can find the digital version of your health insurance card in the a.s.r. app. Download our app using the buttons below. Our app is also available in English! Read here how you can switch to English in our app.
Once you've downloaded our app you'll find your insurance card by going to menu and clicking 'Zorgpas'.
Do you want to have access to your health insurance card offline? Go to your health insurance card in the app and click on the arrow at the top right corner. Here you can download your card.
In the exceptional case that your digital health insurance card is not accepted while staying abroad. Reason for this is that the digital EHIC is not an official document. Are you in need of medical help and is your card not being accepted? Please contact a.s.r. by calling our emergency service SOS International: +31(0)30 257 35 75
SOS international is available 24/7 to help you during your stay abroad. By contacting them, you can prevent having to pay for any medical costs yourself. SOS international employees also:
- Plan and organise surgeries.
- Facilitate communication between you, the doctor and your relatives.
- Arrange payments to hospitals and healthcare professionals.
Is your current digital card expiring soon? No problem, we will update your digital health insurance card automatically. From May 2023, we no longer automatically send hard copy cards. If you would like a hard copy of your health insurance card, please order one by clicking the button below.
Yes. If you and your child(ren) are co-insured you can view the front of the health insurance card, which is needed to request health care within the Netherlands. The back side of the health insurance card (the EHIC) is only accessible to the policyholder.
The front of the card can be used to access healthcare in the Netherlands. Your European Health Insurance Card is valid in all countries that are in the European Union, including Norway, Iceland, and Liechtenstein. If you require proof of your health insurance outside these countries, you can request a 111-form or an English health insurance declaration. Read more on requesting proof of health insurance here.
If you find an a.s.r. health insurance card, we kindly ask you to destroy it by cutting it in half.